The AUA Online Education Network, initiated by the Online Education Center of Tsinghua University, launched its first online and digital education staff exchange program in the autumn semester of 2024. This program aims to foster collaboration and knowledge sharing among member universities of the AUA Online Education Network (OEN). Designed to enhance communication and cooperation within the network, this program offers participating institutions the opportunity to host exchange staff from other institutions and send their staff to immerse in other institutions, facilitating a deeper understanding of each other's programs, operations, and management.

The three selected participants of the first phase of the project are Ms. Rukti Arum Wismasari, a staff member of the Academic Development and Learning Resources Center at Universitas Indonesia, Ms. Aiza Bissaliyeva, Online Learning Multimedia Manager from the Center of Innovation in Learning and Teaching at Nazarbayev University (NU), and Mr. Chee Ann Yong, the senior manager of the Centre for Teaching, Learning and Technology at the National University of Singapore (NUS). They respectively went to Nazarbayev University, The Hong Kong University of Science and Technology (HKUST), and Tsinghua University for exchange and study.
During her visit to NU, Ms. Wismasari not only had in-depth communications with the NU staff on topics such as online resource development and teacher induction training and observed the weekly staff meeting, but also participated in the monthly staff learning and exchange session, sharing her understanding of artificial intelligence literacy with colleagues from other countries. Ms. Wismasari said, "A oneweek program may seem brief, but it provides AUA OEN Staff Exchange participants with valuable insights and fresh ideas that can benefit their home organizations. These ideas have the potential to spark innovations in teaching and learning programs, ultimately contributing to the development of a more effective educational environment."
Ms. Aiza Bissaliyeva reflected, “The experience was both inspiring and informative, providing valuable insights into potential collaborations and shaping the direction of our future projects”. After completing her exchange at HKUST, she returned to Nazarbayev University and delivered a face-to-face presentation to her colleagues, highlighting the key projects she observed and learned about at HKUST.
Similarly, Mr. Chee Ann Yong reflected, “The experience was invaluable and eye-opening. I gained significant insights and new teaching tool that I am eager to share and to explore with my colleagues at NUS.”